Tuesday, 6 November 2012

Business Transaction Monitoring - every transaction Counts


Modernizing a data center, implementing a private cloud, moving to a public cloud or just managing the daily routine of rolling out new applications are initiatives that can have great impact not only on the IT environment, but on end users and the company’s bottom line.
The dynamic nature of change—and its increasing frequency—make it a significant issue in IT today.

Managing change from an application performance perspective is a key factor for IT success. Likewise, in today’s dynamic environment it is the basis for assuring that end-users are not negatively impacted by critical changes and that service level agreements (SLAs) continue to be met.
Most existing IT management tools do well managing a steady state in environments where today’s system configuration and requirements haven’t changed from yesterday, and will remain the same tomorrow.

The problem is that you most need help from your tools when change is occurring. For example, the only way to diagnose a service level degradation is to find out what has changed and use that information to get to the source of the problem.
Change efforts are always started with positive goals and the best intentions—for example, modernizing a data center to lower costs or to roll out a new application with the aim of increasing revenue.

Your current tools will ensure that your change efforts don’t completely fail and that you will get the data center migrated or the new application will go online.

The nightmare happens when performance issues arise in a new production environment. Legacy applications in a new data center may work, but perhaps they're not performing as well as they did in the previous environment and they aren’t meeting their SLAs. So, the change efforts that started with the best intentions become exercises in finger pointing and blamestorming

IT operations and capacity planners of today must understand and optimize their applications and infrastructure from the end user to the data center.
We’re running a webinar that deals with this topic and looks at how end to end transaction monitoring can provide significant benefits to the business, by understanding the volume, flow and speed of business transactions through the IT services. As well as showing you how the same data can be used to improve the accuracy and presentation of your planning exercises.


Rich Fronheiser
SVP, Strategic Marketing

 

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