Wednesday, 19 February 2014

Using Systems Capacity Data for Business Intelligence (2 of 9)

Following on from Monday today I said we’d take a look at the architecture and technologies that you are going to use.

So what technologies are used for capacity management?
Data collection techniques – you are going to need some way of collecting data and bring that data in to a database, in a way in which you are able to utilize it.

Centralized storage and management of data – data needs to be easily accessible and also needs to be managed effectively. You will need to keep large quantities of historical data if you wish to model, trend and chart effectively and if this isn’t managed correctly it can become unwieldy very quickly.
Reporting and alarming facilities – notification is important as you want to know when you may need to do something in your environment. Set thresholds and receive notification when they are breached or about to breach.
Predictive modeling capabilities – forecasting (see bottom right of reports above for an example forecast report), you can use these to predict Service Level Agreement (SLA) requirements, determine what service levels will be in the future and when service levels will be exceeded.
Best practices for Capacity Management
         Use a single repository and tool
         Effectively manage historical data
         Automate where possible
         Utilize proactive notification of events
         Report on data from different perspectives
         Start small and grow
         Ensure realization of value
On Friday we’ll discuss the evolution and creation of capacity data.

Dale Feiste
Consultant

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