I promised you more sample reports of KPI’s and the
next example is storage for IBM SAN controller running on SQL servers.
This
information shows metrics bought in as a stacked chart so that you can see the
total storage used for this group and you can then use this information for
trending, to see when your storage is going to be a problem.
Next I’ve used the same storage example as a trend. I
have aggregated all of the sequel servers up and you can see how this will look
when you trend it.
This type of
information allows us to be proactive as an organization, identifying ahead of
time when and where the problems will occur so that we can take action and
avoid the issues.
Whilst firefighting may grab people’s attention it is
in the best interests of your organization to stop major incidents occurring,
and far less costly. It is a much better option to be well planned but remember
to ensure that your successes and value remain visible within the organization
by reporting on them and making people aware of the consequences that have been
averted. Show your value.
Let’s examine where to look for KPIs:
• Business
and application transactions
• Transaction
response times
• Infrastructure
costs
• Budget
and planning forecasts
• System
and application metrics
• SAN
storage metrics
• Network
metrics
• Virtualization
statistics
• Calculated
metrics
These are a
few examples but you need to determine what is going to be of most value and
importance to you within your organization and look for KPI’s based around
those.
Dale Feiste
Consultant
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