The number of people used to support the
capacity management process within your organization will obviously vary
depending on budget, scope, IT landscape etc.
Throughout the industry there is no set
pattern on the number of people associated with capacity management with a wide
variance in the number of people deployed regardless of the size of the estate.
If you are starting the journey of
implementing capacity management the decision on experience and how many people
to recruit will largely depend on the factors outlined above.
Whether as a business you recruit an
experienced capacity manager, contractor or a consultancy company, the one key
people element is the utilization of capacity champions.
A capacity champion is a person that is an
expert in their respective area, has an interest in capacity management
(they’re probably doing it already in their own silo) and is a good
communicator/facilitator.
The
recruitment of champions provides you with the following benefits:
·
Easier to obtain relevant
data
·
More detailed expertise and
knowledge
·
Improved integration with
the business
·
Easier to raise and maintain
the profile of the capacity process
The capacity management champion will also be
crucial in what I’ll be looking at next time, keeping the momentum going.
Don't forget to register for my next live webinar on October 24th Big SAP Landscape = Big Savings with Capacity Management http://www.metron-athene.com/services/training/webinars/index.html
Rob Ford
Principal Consultant
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