One significant change with the move to Cloud based systems is that capacity management becomes a much more strategic activity than in the past.
Analyst groups such as Gartner are promoting this evolution and it is further supported by initiatives such as the ITIL® v3 refresh. Rather than a purely resource level task, it now needs to be an integral part of how the business chooses what is the best solution, for example between private and public Cloud.
The need to use capacity management techniques to plan requirements in advance will be ever more important. Buying something in advance is typically cheaper than buying at the last minute. Emergency buying of Cloud resource (cloud bursts) might be easy to do but it is likely to be prohibitively expensive over time.
With service potentially coming from a variety of internal and external sources, guaranteeing service quality becomes both more difficult and more necessary. From a capacity perspective you won’t be able to measure everything you want in the Cloud so measure what you can, control what you can and don’t worry about the rest.
Our tools and processes support this open approach and as such are an essential.
We can show you how to increase productivity, reduce costs and what you can measure and control in the Cloud through our interactive online presentations, so give us a call..
Andrew Smith
Chief Sales and Marketing Officer
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