Let’s move on to what we
will see at the management level, particularly for applications. This is called
an application summary.
The example summary below
shows grouping by category, in this instance by location.
We have a call center, a
warehouse, datamart and sales and it shows you that horizontal scale progress
through use of color. For each arrival workflow that we have coming in it shows
you the progress.
As you can see there are
some reds being displayed in this report, the comment section clearly describes
what these issues are.
This allows you to clearly
display to management the issues, what is causing them and enables you to discuss
with them what you are doing about it.
In this case, the warehouse
needs some new architecture.
On Monday join me as I take a look at presenting reports on resources and costs.
Charles Johnson
Principal Consultant
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