The third part in our 'Capacity Management Maturity webinar' series
is on the horizon.
It looks at how to successfully build on the proactivity now established within
your Capacity Management process. At the defined level, we have component
monitoring and automated reporting in place and the attention starts to focus
on the Service and Business.
The webinar will specifically cover how interaction with Service and Business managers can help align the capacity management process with the Business and work towards IT having a more strategic partnership.
Moreover, we show how at the Managed level your Capacity Management process will provide additional benefits to the business through:
The webinar will specifically cover how interaction with Service and Business managers can help align the capacity management process with the Business and work towards IT having a more strategic partnership.
Moreover, we show how at the Managed level your Capacity Management process will provide additional benefits to the business through:
- Increased Service quality and improved Service delivery through mature Service Capacity Management
- Established working relationships with Service and Business Managers
- Established automation of process integration (ITSM) via a CMIS
- Integration of Service catalogues
- Key stakeholder in the Change process
- Key stakeholder in End to end SLA reporting
Join us on August 16 to continue
the Capacity Management process maturity journey and identify the necessary steps and benefits
it can provide.
If you missed parts 1 and 2 of our Capacity Management Maturity series, then catch up by watching them on-demand.
Jamie Baker
Principal Consultant
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