Sometimes ITIL and Capacity Management can prove to be a hard sell in an organization with the associated costs being difficult to justify. With the advance of Cloud and green technologies I believe that the justification for strong ITIL processes and mature Capacity Management will become easier.
I’m running a webinar next week, which is based on consultancy conducted at a large financial organization, which will provide you with a brief overview of the Cloud terminology.
I’ll be looking at the profile of a “standard” ITIL Capacity Management implementation and considering the various phases:
Phase one of the transition – The planning stage
- Sizing/Categorization
- Technology
- Establishing the business drivers
Phase two of transition
- Monitoring/metrics
- Reporting
- The Service
- Integration
Come along and join me for this free session http://www.metron-athene.com/training/webinars/index.html
Rob Ford
Principal Consultant
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