Friday, 16 October 2015

Capacity Management – Telling the Story (1 of 17)

In capacity management we need to produce reports and make presentations, sometimes to our technical colleagues and sometimes to more senior people. 

In this blog series I’m going to be discussing the best ways to present technical information, your capacity management story, to all levels of audience.

To begin with what is a Story?
It is either:

a : an account of incidents or events, either fact or fictional

b : a statement regarding the facts pertinent to a situation in question

Data is nothing more than 1’S and 0’s. It’s what we do with it that makes it powerful.

We can collect or capture as much data as we want to from our systems, from our business level, from our service delivery level and store it but it’s what we do with this data that is the important thing.

Data used in a meaningful way is very powerful.

My series will look at ways in which you can tell your capacity management story to your audience in a meaningful way.

On Monday I'll begin with 'What is the Capacity Management story'?
In the meantime why not register for our next webinar 'Essential Reporting'

Charles Johnson
Principal Consultant

No comments:

Post a Comment