Monday, 18 January 2016

Capacity Management Maturity - Assessing and Improving the Effectiveness (1 of 4)


Many organizations have a Capacity Management process or function in place, but no practical way to assess the effectiveness or even the strengths and weaknesses of the process or function.
This led to our development and refinement of a Capacity Management Maturity Assessment, consisting of 20 carefully chosen questions that help an organization assess maturity and effectiveness.
Once completed, the results will allow the Capacity Manager to better communicate the importance of Capacity Management and also create a plan to fill identified gaps going forward.
     Applying this assessment to multiple organizations allows comparisons to be made
between organizations and between an organization and others sharing characteristics such as type of business, geographical location, organizational size, among others.

This blog series will discuss the concept of Capacity Management Maturity, how the concept of maturity is defined and what are the building blocks that reflect a mature process or function within an organization.
Don't forget to register for my webinar on Wednesday Jan 20 'Capacity Management Maturity - Assessing and Improving the Effectiveness'
Rich Fronheiser
Chief Marketing Officer

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