Many organizations have a Capacity Management process or function
in place, but no practical way to assess the effectiveness or even the strengths and weaknesses of the process
or
function.
This led to our
development and refinement of a Capacity
Management Maturity Assessment,
consisting of 20 carefully chosen questions that help an organization assess maturity and effectiveness.
Once completed,
the results will allow the Capacity Manager
to better communicate the importance of Capacity Management and also create
a plan to fill identified gaps going forward.
between organizations and between an organization and
others sharing characteristics such as type of business, geographical location, organizational size, among others.
This blog series will discuss
the concept of Capacity
Management Maturity, how the
concept of maturity is defined
and what are the building blocks that reflect a mature process
or function within an organization.
Don't forget to register for my webinar on Wednesday Jan 20 'Capacity Management Maturity - Assessing and Improving the Effectiveness'
Rich Fronheiser
Chief Marketing Officer
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