Throughout the history of IT, Capacity Management has focused on showing our favorite component metrics such as CPU and Memory utilization. Cloud Computing gives the IT industry a reason to change practices and show Capacity Management from more of a Business Perspective. What do we mean “Business Perspective”? This means showing business / cost numbers in conjunction with the component metrics.
The point of this practice change is to show more concisely to the business owners where the money is being spent in a tangible way. The key to this endeavor is to create the type of reports that tell a story for both technical and business users.
A major component is the development of a web portal for your reports. This web portal can show similar types of reports for both component and cost. Think of the type of story you could tell your business users with forecasting reports that show cost instead of component.
Better yet, show the value of Capacity Management by displaying cost and component metrics on the same report.
In order for this to be valuable, the Capacity Management team will need to talk to the financial group and derive costs associated with components. A little more work on our part, but it could change the way Capacity Management is perceived within the enterprise. In the upcoming months, Metron will be presenting webinars focused on this exact endeavor.
Join us tomorrow and see how the Capacity Planner can show valuable reports depicting both component and business metrics together.
Register for this event now by following my link : http://www.metron-athene.com/training/webinars/webinar_summaries.html
Consultant
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