We’ve looked at monitoring,analysis and automated reports so let’s turn our attention to modelling reports...
The plots shown here are an indication of the sorts of results that can be achieved when a particular service has been analyzed across a multi-tier solution and models of each node derived.
‘Whatif’scenarios can be quickly evaluated and the bottlenecks revealed, ready for further drill-down analysis to determine the best options for action.
The use of relevant graphics can highlight issues quickly.
These are all indicative of the sort of reporting done in the UK and USA, but less so in
We have found a variety of ways of analysing the relevant data. We now need to present the
Employers tend to feel that a new IT issue is yet more pie in the sky so it is necessary to show them that IT contributes to business in order to regain their trust in IT.
We must show them how much contribution IT has made to increases of revenue and profit with actual results and figures.
On Wednesday the final part of my series will take a look at IT Service Management...
Adam Grummitt
Distinguished Engineer and Author ‘Capacity Management – A Practitioner Guide’
http://www.itgovernance.co.uk/products/3077
A selection of more white papers are available for free download http://www.metron-athene.com/_downloads/index.html
The plots shown here are an indication of the sorts of results that can be achieved when a particular service has been analyzed across a multi-tier solution and models of each node derived.
‘Whatif’scenarios can be quickly evaluated and the bottlenecks revealed, ready for further drill-down analysis to determine the best options for action.
The use of relevant graphics can highlight issues quickly.
These are all indicative of the sort of reporting done in the UK and USA, but less so in
Japan, where the case study is based and has an emphasis on monitoring, but with a BPI
Perspective.We have found a variety of ways of analysing the relevant data. We now need to present the
Employers tend to feel that a new IT issue is yet more pie in the sky so it is necessary to show them that IT contributes to business in order to regain their trust in IT.
We must show them how much contribution IT has made to increases of revenue and profit with actual results and figures.
On Wednesday the final part of my series will take a look at IT Service Management...
Adam Grummitt
Distinguished Engineer and Author ‘Capacity Management – A Practitioner Guide’
http://www.itgovernance.co.uk/products/3077
A selection of more white papers are available for free download http://www.metron-athene.com/_downloads/index.html
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