When will I get there? This year, next year, sometime, never?
SatNav gives a typical answer in hours and minutes but your detailed time
depends on the route selected and the options taken and the answer will be based
on accumulated experience gathered over many journeys.
When faced with a vague question like ‘When will I get there?’, the best
option is to try to break it down into something that can be more readily
answered. Perhaps you can break it down
into short term, medium term and long term.
The precise duration in terms of months and years is likely to be
influenced by the local culture and appetite for change.
After a typical ‘gap analysis’ consultancy, the main deliverable is often
perceived to be a checklist of objectives expressed in these sorts of terms.
The example that follows is one such.
It is based on the status of capacity management within the Wintel
virtual infrastructure (VI) farm at a large enterprise
Assets: The
attributes in the VI candidate spread sheet need to be reviewed in the light of
the emerging classification as proposed in this report. The current entries have been derived from a
number of sources in a variety of asset registers and ideally would be
standardised to reflect required actions.
ESM:
Currently there is a wide range of metrics captured and certainly a sufficient
wealth of information to provision an informed capacity management
process. The current issue is the disconnection
between the ESM team and the infrastructure teams. The work undertaken by the ESM team has
ensured that all key system level metrics are available and can be reported
on. The cultural issue means that people
either aren’t aware of this availability or haven’t perceived a requirement for
this data.
Metrics:
There are many metrics available from Virtual Center which if imported
correctly should provide an adequate range of VI capacity reporting
opportunities. The VM metrics required
include any classifications agreed such as resource capping, priority, backup,
and other potential categories such as gold/silver/bronze services or
small/medium/large resources. The
current KPIs are covered in the ESM, but need to be extended to add CPU
utilisation/servers, % reduction in response time, % reduction in physical
estate and % reduction in software licence costs.
Reports: A
large number of explicit new reports and associated interpretation activities
are proposed.
The
categorization process is something that I’ll deal with next time………
Adam Grummitt
Distinguished Engineer
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