Capacity Management: Guided Practitioner Satnav – Why should I go there? (17 of 17)

The conclusion of this series is that capacity management is a worthwhile practice when performed well.  It needs clear objectives and good instrumentation. 

So to answer the question ‘Why should I go there?’ it is because when Capacity Management is practiced well it saves money.

It does however require some expertise and a good attitude from all as regards openness, transparency, avoidance of silo mentality, good liaison and the right ABC environment.

From my research my key observations are:

•          Capacity management GPS has been applied at  a  number  of sites

•          Most sites are not where management think they are

•          Most sites have people who know the real situation

•          It takes openness & technical awareness to reveal the truth

•          Demand management is often minimal

•          Project management is often uber-all

•          Performance is often an after-thought

•          Next steps are often short, medium and long term

•          Usually related to liaison as much as process

•          Often related to making more use of extant tools

Hopefully not all reports are filed on the shelf and the more business friendly you make yours the more likely they are to be read.

Avoid the pitfalls in the above points and CM should pay you back many times over.

To re-iterate…………. Why should I go there?

Because when Capacity Management is practiced well it saves money.All it needs is in-house believers to carry it forward…………

Don't forget to be in with a chance to win a signed copy of my book there's still time to enter, details can be found at http://www.metron-athene.com/socnet/index.html

Adam Grummitt
Distinguished Engineer