Using Systems Capacity Data for Business Intelligence - Creating a plan (7 of 9)

Creating a Plan

I’ve put together the steps you should take to create a plan:

A plan starts by first evaluating where you are currently

Step 1

      •       Who is currently responsible for managing capacity?

•       What process and tools are used?

•       Is anything being done proactively?

•       Are system resources accounted for with costs?

•       Is management informed and interested?

•       How visible is the activity of capacity management?

•       Has the subject been evaluated to determine opportunities?

•       What are potential returns on investment (ROI)?

Begin defining processes:

Step 2

•       Establish stakeholders

•       Identify the customers

•       Determine what the customers need and want

•       Perform an ROI study

•       Gather requirements for what is needed to deliver

•       Perform structured analysis on how to deliver

The final step is to implement and deliver, the implementation is driven by requirements:

Step 3

•       Determine what software and services are needed

•       Formally define deliverables

•       Implement software solution

•       Architect deliverables with selected software and services

•       Automate as much of the process as possible

•       Validate operations with review of working environment

•       Confirm planned value is being realized by customers

You can use standard project management techniques to help you.

On Wednesday I’ll be looking at implementation and deliverables…..

Dale Feiste

Consultant