Capacity Management
Maturity vs. Maslow
CMM – Initial/ Maslow
– Physiological
An organization can’t even think about being reactive
if basic needs aren’t being met.
No processes, chaotic.
No capturing or measurement of data.
No governance.
No funding.
Barely breathing, let alone thriving.
As I mentioned earlier, few organizations are in this
category.
However, it is instructive to think about the Maslow
equivalent – a person who
doesn’t have air to breathe, water to drink, or food to eat isn’t going to
worry much about the higher level needs.
Likewise, organizations who live ‘day to day’ in a chaotic fashion
likely don’t have the time, money, or people to build a Capacity Management
process.
It’s also obvious in both models that getting to the
next stage means that this lowest, most basic stage needs to be addressed and
met first.
CMM – Repeatable/ Maslow –
Safety
Many people have homes, have enough to eat, have all
basic needs met, but little more.
Many organizations have project level, reactive
processes in place, but nothing proactive or organization-level.
A lot of organizations that think they’re doing an OK
job with Capacity Management still look more at individual projects and aren’t
being strategic on an organizational level.
Note that within the CMMI, Capacity Management is
considered a Management Level 3 process – one could
easily argue that if there isn’t a proactive aspect of Capacity Management, you
really aren’t doing Capacity Management.
But without mastery of the Repeatable tasks (like
capturing and storing data), you’ll never reach the Defined level.
I'll be looking at the Defined and remaining levels on Friday.
In the meantime don't forget to find out where your organization is on the Capacity Management Maturity Scale by completing our survey to receive your free 20 page report www.metron-athene.com/survey/
Rich Fronheiser
Chief Marketing Officer
Many organizations fall into this level. Not completely chaotic, but very reactive.
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