It's all about the CMIS - Chargeback Reporting (8 of 9)

Specific Capacity Management tools also provide the ability to create custom metrics and reports from the native and custom data held within the CMIS.  For example, at the Business Capacity Management level we can implement some Chargeback reporting for critical services providing the business a breakdown of associate costs for service operation.

These models can range from basic such as a simple cost per CPU or Memory usage %, through to a more complex charging model, where license, datacenter and people costs are also included.  They can also highlight where additional or unexpected costs have been incurred per service based on outages, purchases, increases in use of external services and labor.

What they do provide, is a clearer estimated cost picture to senior management per service, including predicted costs based on future requirements of existing and future projects.  This enables management to make clearer and more focused decisions on spend and priorities.

On Monday I'll conclude with a look at how the CMIS underpins the process and a summary. In the meantime take a look at our upcoming webinars

https://www.metron-athene.com/services/webinars/capacity-management-webinars.html

Jamie Baker
Principal Consultant