Let’s move on to what we will see at the management level, particularly for applications. This is called an application summary.
The example summary below shows grouping by category, in this instance by location.
We have a call center, a warehouse, datamart and sales and it shows you that horizontal scale progress through use of color. For each arrival workflow that we have coming in it shows you the progress.
Application Summary
As you can see there are some reds being displayed in this report, the comment section clearly describes what these issues are.
This allows you to clearly display to management the issues, what is causing them and enables you to discuss with them what you are doing about it.
In this case, the warehouse needs some new architecture.
On Friday I'll be discussing resources and costs, in the meantime sign up to our Community and get access to our resources - white papers, Techtips and on-demand webinars.http://www.metron-athene.com/_resources
Charles Johnson
Principal Consultant
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